I made some changes last night in the Shoutbox that removed thread replies. It was something I had been considering for a number of weeks, because I believed it was not used as much as the other Read reply Options that are available on the site, and also to free up the shoutbox for more chatting and building up the friendliness of the community.
However I did not realize how much it affected members forum experience so I have reset the Shoutbox and it will stay this way as long as it technically possible.
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